Support & Development Worker in Hatfield, Hertfordshire

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Support & Development Worker to work full time for The First Group, based in Hatfield.

The salary for this Support & Development Worker job is up to £30,870 per annum.

Main duties:

• Provide intensive tenancy support to clients with a history of homelessness, substance misuse, or offending.
• Co-create support plans that reflect individual goals and promote sustainable independence.
• Work proactively with clients to prevent tenancy breakdown through early intervention and advocacy.
• Deliver targeted interventions aimed at behaviour change, harm reduction, and positive lifestyle development.
• Support clients to access appropriate treatment, housing, benefits, education, and community resources.
• Monitor and record progress through regular reviews and update case notes accurately and confidentially.
• Respond to crisis situations sensitively and in line with safeguarding procedures.
• Build positive, non-judgemental working relationships that foster motivation and trust.
• Work collaboratively with external partners, including housing providers, probation, health, and social care teams.
• Participate in regular supervision, reflective practice, and team meetings to ensure consistent delivery.

Requirements of this Support & Development Worker:

• Relevant qualifications (e.g., NVQ Level 3 in Health and Social Care, Housing, or similar).
• Experience in motivational interviewing, harm reduction, or behaviour change programmes.
• Lived experience or strong empathy with the issues facing the client group.
• Experience working with people affected by homelessness, substance misuse, and/or offending behaviour.
• Understanding of trauma-informed practice and strengths-based approaches.
• Demonstrable ability to manage complex caseloads and build professional, empowering relationships.
• Knowledge of tenancy rights, housing law, and local support systems.
• Confidence to de-escalate challenging behaviours and manage risk effectively.
• Excellent written and verbal communication skills, including report writing and record keeping.
• Commitment to safeguarding, equality, and promoting service user voice.

Contact:
This Support & Development Worker job is advertised by Sam Bellotti; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.