Reservations Coordinator, Clapham Ote £31k in London, London

Part-Time (3 days/week), transitioning to Full-Time

We’re working with an award-winning hospitality group known for its stylish, high-energy venues across London. They are looking for a highly organised and service-driven Reservations Coordinator to join their growing sales team.

This is an exciting opportunity for someone who wants to gain hands-on experience in sales and events coordination while being part of a dynamic and creative environment. You'll be supporting a busy team of 4 Sales Executives, helping to ensure the smooth management of reservations, diary coordination, and client communication across multiple sites.

Key Responsibilities:

• Handle incoming calls and direct enquiries to the relevant team members or resolve general queries directly
• Support the sales team by collecting key client details and managing non-exclusive area bookings
• Maintain and update booking diaries (Collins platform) to ensure accurate table allocation and maximise site capacity
• Follow up with clients to confirm bookings, chase payments, gather pre-orders and final event details
• Help prepare and review run sheets for the operations team
• Communicate clearly and professionally with internal teams and external clients
• Provide general administrative support, particularly during peak periods and holiday cover

About You:

• Experience in a hospitality, sales, or reservations role preferred (Collins/Design My Night knowledge a plus)
• Exceptionally organised with the ability to multitask and prioritise
• Confident communicator with strong written and verbal skills
• Team player with a proactive, can-do attitude
• Tech-savvy and comfortable with booking systems and Microsoft Office

Perks & Benefits Include:

• Weekly food & drink credit across their venues
• Annual bonus scheme based on performance
• Team socials, summer & Christmas parties, and company days
• Discounts at venues (50% off, up to 6 guests)

If you’re ready to join a lively and forward-thinking hospitality group where you’ll be supported, celebrated, and given room to grow – apply today or send your CV to Stuart Hills at COREcruitment do

Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.