It Support Technician Apprentice in Birmingham, West Midlands

The IT systems within our client’s architects firm are critical to their ongoing operations, including operational management, communications, data storage (including security/access), and design functions.

The IT Apprentice’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary.

KEY DUTIES –   

• Provide technical support to end-users, both in person and remotely
• Install, configure, and maintain computer systems and software
• Implement security of the network, data and its storage and communication systems
• Assist with network administration tasks, including setting up user accounts and permissions
• Work together with other managers and directors in relation to IT matters
• Help manage the process for achieving agreed standards for Cyber Security and protocol
• Discuss, agree and maintain IT elements of the Business Continuity Plan
• Assist in ensuring that the company operates within the law in relation to copyright licencing and assists with Data management (GDPR)
• Document technical procedures and create user guides.
• Collaborate with the IT Manager to implement new technologies and upgrades.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.