Customer Service Advisor in Sunderland, North East

We’re recruiting for Customer Service Advisors to earn £12.50 per hour.

Customer Service Advisor benefits:  

• Free parking available
• Good transport links
• Excellent training & development

Training is included to prepare you for this role

Customer Service Advisor role:  

• Deliver excellent customer experience in line with the company's Quality Framework
• Act as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media
• Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation
• Input quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion
• Liaise with internal departments and external companies to ensure a seamless and consistent service for customers

Customer Service Advisor pay:  

£12.50 per hour.

Voceer presents this job opportunity for Postify Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Postify Limited, a reputable recruitment agency known for placing candidates in desirable positions.