Guest Experience Manager - Ultra-luxury Resort, Saudi Arabia in London

Guest Experience Manager – Ultra-Luxury Resort, Saudi Arabia

Location: Saudi Arabia
Package: Competitive tax-free salary + luxury accommodation + full expat benefits
Contract Type: Full-time | Live-in | Relocation supported

Are you passionate about creating unforgettable moments for high-profile guests? This is a rare opportunity to join one of the world’s most exclusive ultra-luxury resorts, set in a breathtaking and visionary destination on the Red Sea coast of Saudi Arabia.

As Guest Experience Manager, you will be the face of exceptional hospitality — curating personalised, seamless, and emotionally engaging experiences for an elite global clientele. You'll work closely with VIP services, butlers, and resort leadership to set a new standard in service excellence.

Key Responsibilities

• Lead and oversee the full guest journey — from pre-arrival to post-departure

• Create tailored guest experiences based on preferences, profiles, and cultural expectations

• Champion luxury service standards across all departments

• Collaborate with front office, butler services, F&B, and wellness to ensure elevated guest satisfaction

• Handle VIP requests and complex service recovery with finesse and discretion

• Train and mentor teams in emotional intelligence, luxury etiquette, and storytelling

What We’re Looking For

• Minimum 3–5 years in a guest relations or butler/experience role within ultra-luxury hotels or resorts

• Experience working with VVIPs, UHNWIs, or royalty preferred

• Strong cultural sensitivity, emotional intelligence, and professional presence

• Fluency in English required; Arabic or additional languages are a plus

• Confident, warm communicator with a sincere passion for service

• Thrives in remote or developing destinations with a high standard of living

Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.