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Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a wee... Customer Service Advisor CO Home Improvements Competitive Salary Wakefield Part Time, 3-4 days a weekBenefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:This is a part time role of 3-4 days a week and you’ll be a key point of contact for customers throughout their journey. Key responsibilities include: Act as the main point of contact between customers, suppliers, and internal teams to resolve queries quickly and effectively.Build and maintain strong working relationships with both internal departments and external partners.Gather and record customer feedback at key stages of the customer journey.Respond to customer emails and calls promptly and professionally.Obtain and evaluate information to handle product and service enquiries in line with company guidelines.Keep customers regularly updated on progress and ensure they’re satisfied with the service provided. What we are looking for: Experience in the home improvement industry is a plus, but full training will be provided.Confident communicator with strong listening and people skills.Calm, polite, and professional when handling customer concerns.Highly organised with excellent attention to detail.Motivated, proactive, and able to manage your own workload effectively.Strong customer focus with a genuine desire to deliver great service.Able to use your initiative to resolve issues and find practical solutions.Competent with Microsoft Office, especially Excel, and comfortable working accurately with data. If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your CV.  INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Customer Support AdministratorSalary:  £30,000 to £32,000 per annum, depending on experienceLeeds LS... Customer Support AdministratorSalary:  £30,000 to £32,000 per annum, depending on experienceLeeds LS10, West YorkshirePermanent: Full TimeProfileOur client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry.  They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.Key Responsibilities: Understanding and interpreting client’s drawings and tender documentsWork closely with the sales team to obtain information and understand requirements for quotesUsing Excel to provide detailed and accurate quotations for clientsLiaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.Organising and prioritising daily workloadsNegotiating prices with suppliersAssisting the estimator with costing of bespoke furnitureScheduling of furniture for projectsUpdating internal systems and maintaining an organised and efficient working area for the teamAnswering the phone and when needed greeting visitorsProvide support to the Project ManagersScheduling of furniture for projects Skills & qualifications: A high energy, motivated and dependable individual with excellent communication skillsAble to perform calmly under pressure and maintain attention to detailA purchasing background would be an advantage but not essentialKnowledge and understanding of manufacturing.Excellent telephone manner with a good aptitude to build relationships with suppliersComputer literate – Must be competent in the use of Excel.Able to show initiative and manage own workloadEfficient and pro-activeAdaptable   INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Sauna and Steam Room Technical Support (Home Based)Salary: Between £26,000 to £35,000 pa depending o... Sauna and Steam Room Technical Support (Home Based)Salary: Between £26,000 to £35,000 pa depending on experience + bonus + other company benefitsLocation: Home Based – must live in Yorkshire (for occasional meetings and training)Hours: Monday to Friday, between 9:00am – 5:30pmAqualine is looking for an experienced Sauna and Steam Room Technical Support specialist with a strong background in hands-on technical support, customer service and sales support. The ideal candidate will have dealt with inbound technical and sales enquiries via phone and email and will have experience with heating engineering, electrical installations, or similar equipment related to sauna heaters and steam generators.We are specifically looking someone with practical electrical experience, ideally with exposure to sauna, steam room, or comparable heating/steam equipment installation, troubleshooting, and customer guidance.Once fully trained, you will take the lead in product training for existing and new staff, and help develop internal systems and resources to support technical training and installations.We are a small, friendly, home-based team based in Huddersfield with big ambitions. Aqualine is a market-leading supplier of saunas, steam rooms, and premium wellness products for both domestic and commercial customers. We have grown rapidly and are on a mission to become the leading online wellness retailer globally.Key Responsibilities: Responding to inbound technical, sales and customer service enquiries via phone and emailTroubleshooting sauna and steam room technical issues and providing installation guidanceAdvising on product selection, promoting suitable items, upselling and closing salesProcessing orders and updating CRM recordsSupporting the sales process with accurate and efficient admin tasksManaging and updating website content (Magento), including product listings, descriptions, images and pricingCoordinating logistics with warehouse and shipping partnersManaging stock and placing supplier ordersCreating article, video and blog content on installation and technical aspects of sauna and steam room equipmentDeveloping a product and technical support training and resource system for existing and new members of staffProviding product training for existing and new members of staffAssisting with the development of our own product technical and installation manuals Essential skills and experience: Minimum 2 years’ continuous employment in a technical support role involving electrical products or heating/installation-based equipmentEvidence of electrical training or qualificationsStrong customer service and interpersonal skillsConfident communicator with a personable phone mannerAbility to work independently and manage multiple responsibilitiesProficient with Microsoft Excel and OutlookExperience with CRM/ERP systemsExcellent literacy, numeracy and attention to detailInterest in wellness and lifestyle products is preferred Requirements: Consistent employment history – we are looking for candidates who demonstrate long-term commitment and reliabilityHome office setup – quiet, dedicated room with reliable ethernet connectionPrior experience working remotelyExclusive commitment to Aqualine (no other jobs or side businesses) Due to the financial responsibilities of the role, references and background checks will be conducted in line with GDPR and insurance compliance   INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.