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Wakefield , Yorkshire and The Humber
permanent, full-time
£12.40 - £13.50 per hour

Sales Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a... Sales Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits: 21-25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turnover Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process, from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.About the Role:We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy, whilst maintaining an excellent processing speed. Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.Reprocess incorrect orders, including necessary parts such as glazing.Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.Continuously develop product knowledge to enhance customer support.Identify and implement process improvements to enhance service delivery and efficiency.Ensure orders are processed in line with customer expectations and delivery schedules.Make informed decisions to meet customer needs, especially for urgent orders.Maintain quality service standards, ensuring compliance with company policies and industry regulations.Ensure adherence to internal processes for reporting and rectifying quality concerns. What we are looking for: Strong customer service skills with a proactive approach to exceeding expectations.Effective problem-solving and decision-making abilities.Willingness to undertake further training and implement learning in daily tasks.Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry would be advantageousKnowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage. How to apply:Ready to start your career with us? Apply directly with your CV   INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

created 1 week ago
Pontefract , Yorkshire and The Humber
permanent, full-time
£28,000 - £34,000 per annum

Hire Desk Controller required near Pontefract for established equipment rental business. Monday-Frid... Hire Desk Controller required near Pontefract for established equipment rental business. Monday-Friday role, £28,000-£34,000 salary, great benefits and career stability.The Company We are working with a well-established equipment rental business with a strong reputation for reliability, service, and long-term customer relationships. With decades of experience supplying equipment across the construction and infrastructure sectors, the company continues to invest in people, technology, and service excellence.Due to continued growth, they are looking to recruit a Hire Desk Controller to join their busy depot. This Hire Desk Controller position offers stability, structured working hours, and the opportunity to develop within a respected organisation in the equipment rental industry.Key Benefits Basic salary between £28,000 and £34,000 per yearMonday to Friday working hours providing a strong work-life balance25 days annual leave plus bank holidaysPension schemeLong-term career opportunities within a well-established equipment rental businessSupportive and professional team environment About the Role  As a Hire Desk Controller, you will be responsible for coordinating equipment hires and supporting customers from enquiry through to off-hire. This Hire Desk Controller role sits at the centre of the depot operation and plays a key part in delivering excellent customer service.Typical responsibilities include: Managing inbound hire enquiries and converting them into bookingsScheduling equipment deliveries and collectionsLiaising with drivers, engineers, and yard teamsProcessing hire contracts, extensions, and off-hiresBuilding relationships with new and existing customersEnsuring equipment availability and accurate system recordsSupporting depot operations and maintaining service standards This Hire Desk Controller role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service.About You  To succeed as a Hire Desk Controller, you will ideally have experience in a customer service or hire desk environment.You may have: Experience working in equipment rental, plant hire, tool hire, powered access, power generation or construction supplyStrong organisational and communication skillsConfidence handling customer enquiries and coordinating bookingsGood IT skills and the ability to manage hire systemsA proactive and team-focused approach Candidates with experience as a Hire Desk Controller or similar hire coordination roles are highly encouraged to apply.To be successful in this role, you may have worked as a:Hire Controller, Plant Hire Controller, Rental Controller, Tool Hire Controller, Hire Desk Coordinator, Equipment Hire Coordinator, Plant Hire Administrator, Rental Desk Controller, Hire Desk Administrator, Hire Coordinator.If you are looking for a stable opportunity as a Hire Desk Controller within a respected equipment rental business near Pontefract, we would love to hear from you.Apply today to find out more. We welcome applications from candidates of all backgrounds and are committed to inclusive and fair recruitment practices

created 3 weeks ago