Send Customer Services & Complaints Officer in Macclesfield, Cheshire

Job Title:SEND Customer Services & Complaints Officer
Location:Macclesfield, UK
Rate: £25.18 per hour
Type:Locum, Full-Time
Duration:3 months

Seeking a SEND Customer Services & Complaints Officer in Macclesfield for a 3-month locum position, earning £25.18 per hour full-time. This is a remarkable opportunity to utilise your skills in Special Educational Needs & Disabilities while enjoying the flexibility and excitement of locum work.

Perks and benefits:

• Locum job - Embrace the freedom of choosing when and where you work. Locum roles offer unmatched flexibility, allowing you to maintain a work-life balance that suits your lifestyle.

• Competitive hourly rate - With £25.18 per hour, this role ensures you are well-compensated for your expertise and commitment.

• Networking opportunities - Working as a locum allows you to meet a variety of professionals, expanding your network and opening doors to future career prospects.

• Travel - Experience Macclesfield and the surrounding areas while gaining diverse work experiences.

What you will do:

• Handle queries and manage communications with families, ensuring clear and supportive service for those involved in SEND.

• Investigate and resolve complaints efficiently, liaising with other departments to provide comprehensive support.

• Maintain accurate records of all correspondence and complaints, ensuring compliance with local authority policies.

• Develop strategies to improve service delivery and address any recurring issues in SEND services.

• Support the team in promoting a positive image of the organisation and enhancing customer experiences.

Why Macclesfield?

Nestled in Cheshire's heart, Macclesfield is a charming blend of historic charm and modern conveniences. From scenic parks and hiking trails to a vibrant town centre brimming with shops and cafes, life in Macclesfield is both dynamic and relaxed. With excellent transport links, it's easy to explore the broader region and beyond. Make Macclesfield your new professional home and enjoy a fulfilling career in a welcoming community.

Working with Sanctuary Personnel:

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.