Operations Manager in Flintshire, Clwyd
UK working eligibility only.
At Beluga Rox we are looking for an experienced Operations Manager to be a part of a fantastic Team operating over North Wales.
Our client is a multi-award-winning large care and support Group that offers a range of specialist complex care and support services. Since starting in 2017 our client has gained an enviable reputation as the support and care provider of choice, for case managers, commissioners and private individuals alike.
As a collective the leadership team challenge themselves to be the best in each of the service areas they provide and aim to deliver excellent care, support and outcomes to the people of all ages who they support.
Our clients success has been achieved by recruiting only the very best candidates who share our passion, core values and objectives. Once employed they focus on ensuring they retain their employees by ensuring they feel valued and very importantly have job satisfaction, training, continued professional development, internal promotion prospects and a rewarding pay structure.
Your role will involve as the Operations Manager:
- To lead & support the registered managers and teams within your Region to deliver the highest quality of care.
- Operate a cluster of Branches
- Supporting and developing Registered Managers to develop a high performing team that achieves excellent standards.
- Responsible for implementing individual targets and KPI’s and working with the team to drive performance and ensure that these are met.
- With a solid understanding of care regulation, the ideal person will be able to identify indicators of poor performance and poor quality and act effectively using management information to drive decision making.
- Ensuring your team comply with CQC & compliance standards and policies.
- Conducting regular 121’s and team briefs including information about goals and other relevant information, alongside attending monthly/quarterly reviews to discuss individuals’ & team performances.
- Working closely with the operation manager to ensure the growth of your region
The Ideal Candidate will have:
- A minimum of 1 years’ experience Operational within the Care Sector.
- Knowledge of CQC regulatory requirements.
- Experience of providing similar services.
- Experience in business development and growth to meet identified KPI's.
- Strong leadership and management experience.
- Experience of senior management role
- Must be able to drive & prepare to travel across the North West
Benefits
- Up to £60k basic salary with bonus scheme
- Car allowance and fuel card
- 25 days holiday plus bank holidays
- Private Medical cover
- Dress Down Fridays
- Team Building activities
If you would like to find out more about this great Operations Manager's role, please call Holly at Beluga Rox on 01244 562-000 or email holly@belugarox.co.uk
Voceer presents this job opportunity for Alcedo Care, a 10000 person sized company who are categorized as a Direct Employer.