Housing Officer in Nottingham, Nottinghamshire

Job Title: Housing Officer
Location: Nottingham, UK
Salary: £13.47 per hour PAYE or £17.43 per hour Umbrella, hourly.

This is an exciting opportunity to step into the dynamic role of a Housing Officer within Nottingham. Whether you're looking to further your career in housing services or eager to break into the field, this temp position offers the chance to make a real impact.

Perks and Benefits:
As a locum worker, you can enjoy flexibility in your schedule, allowing for the perfect work-life balance. Furthermore, you will have the opportunity to work in a supportive team environment where your contributions are valued. We also offer comprehensive training to ensure you have all the tools you need to excel in your role. And of course, working in Nottingham provides easy access to beautiful parks, vibrant cultural events, and a wide range of dining experiences.

Role Purpose:
The Housing Officer provides high-quality housing advice, tenancy, and estate management support to customers across Nottingham City. This is a varied, customer-focused role supporting tenants, leaseholders, and applicants, ensuring services are delivered in line with legislation, policy, and best practice. The role plays a vital part in helping people access and sustain safe, decent, and affordable homes.

What you will do:
- Deliver excellent housing, tenancy, and estate management services in line with statutory requirements and council policies
- Provide housing advice and support on lettings, allocations, mutual exchanges, and tenancy changes
- Support tenants with rent enquiries, benefits advice, and signposting to financial inclusion services
- Assist with garage management, including applications, waiting lists, allocations, and site visits
- Respond to customer enquiries, complaints, and councillor enquiries professionally and empathetically
- Support the team with issues such as anti-social behaviour, tenancy fraud, safeguarding, and vulnerability concerns
- Liaise with internal teams and external partners to resolve customer issues effectively
- Manage keys for empty properties and garages and arrange appropriate property security
- Deliver comprehensive administrative support, including reports, invoices, payments, and maintaining records
- Promote digital access, self-service options, and tenant involvement within local communities

What We're Looking For:
- Experience or interest in housing services and customer support
- Understanding or experience in making tenancy amendments in accordance with legislation, ending tenancies, succession, and key movements regarding the first stage of the void process
- Experience with using NEC housing management system
- Willingness to work in the office as this is a customer-focused role
- Strong communication, organisation, and problem-solving skills
- Ability to work calmly under pressure and manage competing priorities
- A proactive, accurate, and customer-focused approach

Living and working in Nottingham offers a unique lifestyle with its rich history and vibrant community. Whether exploring Nottingham Castle or enjoying the lively nightlife, you'll find plenty to keep you entertained in this charming city. Come be a part of a diverse and welcoming community while building a rewarding career as a Housing Officer in Nottingham.

Working with Seven Resourcing:
At Seven Resourcing, we connect skilled professionals like you with top-tier roles. With over 3,000 ‘Excellent’ Trustpilot reviews and a reputation for award-winning service, we’re dedicated to securing competitive rates in roles tailored to your expertise. Let us help you find your next career move with confidence.

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.