Guest Experience Director - Ultra-luxury Resort, Saudi Arabia in London

London

permanent, full-time

£50,000 - £80,000 per annum

UK working eligibility only.

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About Hospitality & Catering

Hospitality plays a central role in the UK economy, covering hotels, restaurants, events, and tourism. Careers range from chefs and front-of-house staff to hotel managers and event planners. Employers include independent businesses, large hotel chains, and catering groups. Demand remains high for skilled professionals in customer service and food preparation. Hospitality offers variety, creativity, and people-focused roles, often with flexible working hours and opportunities worldwide. The sector continues to adapt, with sustainability, food innovation, and guest experience shaping future growth.

Guest Experience Director – Ultra-Luxury Resort, Saudi Arabia

Location:           Saudi Arabia
Package:           Competitive tax-free salary + luxury accommodation + full expat benefits
Contract:          Full-time | Live-in | Relocation supported

Are you passionate about creating unforgettable moments for high-profile guests? This is a rare opportunity to join one of the world’s most exclusive ultra-luxury resorts, set in a breathtaking and visionary destination on the Red Sea coast of Saudi Arabia.

As Guest Experience Director, you will be the face of exceptional hospitality — curating personalised, seamless, and emotionally engaging experiences for an elite global clientele. You'll work closely with VIP services, butlers, and resort leadership to set a new standard in service excellence.

Responsibilities

Lead and oversee the full guest journey — from pre-arrival to post-departure
Create tailored guest experiences based on preferences, profiles, and cultural expectations
Champion luxury service standards across all departments
Collaborate with front office, butler services, F&B, and wellness to ensure elevated guest satisfaction
Handle VIP requests and complex service recovery with finesse and discretion
Train and mentor teams in emotional intelligence, luxury etiquette, and storytelling

Requirements

Minimum 3–5 years in a guest relations or butler/experience role within ultra-luxury hotels or resorts
Experience working with VVIPs, UHNWIs, or royalty preferred
Strong cultural sensitivity, emotional intelligence, and professional presence
Fluency in English required; Arabic or additional languages are a plus
Confident, warm communicator with a sincere passion for service
Thrives in remote or developing destinations with a high standard of living

Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.

created 2 weeks ago

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