Director Of Wellness in London, London
UK working eligibility only.
Director of Wellness– “Premium Luxury Wellness “
Location London
Salary: £70,000 - £80,000
My client has a great new role in a high-end luxury wellness venue based in central London offering a range of facilities pools, treatment rooms, sauna and much more. The Director of Wellness role will involve membership, Reception, Facilities and Spa responsibilities
Key Responsibilities
- Oversee daily operations across Reception, Therapies, Membership, Gym, Pool, Food & Beverage, Promotions, and Changing Rooms.
- Drive membership performance and monitor monthly results to maximise revenue.
- Maintain and develop therapy offerings aligned with the brand’s premium standards.
- Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfaction
- Assist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.
- Monitor daily operational reports and make informed decisions to optimize performance.
- Ensure full compliance with all operating controls, policies, procedures, and service standards.
- Deliver staff training focused on upselling memberships and ancillary services.
- Safeguard operational quality, health and safety, and regulatory compliance across all areas.
- Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.
Experience & Skills
- Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.
- Strong background in health, fitness, and wellness operations.
- Demonstrated ability to lead, motivate and develop team members.
- Excellent communication and interpersonal skills with an engaging, motivational style.
- Fluent in English with strong administrative and organisational ability.
- High personal standards, attention to detail, and professional presentation.
For further information or a confidential discussion, contact “david@corecruitment.com” or call 02077902666.
Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.
This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.