Client Relationship And Business Development Manager in Romford, London

Client Relationship and Business Development Manager

Romford, Essex and surrounding areas – candidates must be willing to travel as required

Salary £30,000 pa + Benefits

Our client is looking for an experienced Client Relationship and Business Development Manager to join their team. Someone who has a real passion for building relationships, focusing on service delivery and engaging new clients.

They currently offer Sia approved strategic security services to clients across the country, recognising first-class safety protection for businesses.

 To be considered for this role, you will need to:

• Understand the requirements to deliver Sia approved security services to external clients.
• Strong communication and stakeholder management.
• Ability to build relationships with senior client contacts.
• Problem-solving and conflict resolution.
• Commercial awareness (retaining clients and identifying growth opportunities).
• CRM software experience and good Microsoft Office skills.
• Driving licence is preferred.

You will be responsible for the following key duties which include but are not limited to:

Manage Existing Client Relationships

• Conduct regular client meetings and site visits.
• Ensure service levels meet contractual requirements.
• Address concerns, complaints, and requests promptly.

Identify and Develop New Business Opportunities

• Prospect for new clients through networking, referrals, and market research.
• Generate leads and build a pipeline of potential business opportunities.
• Arrange and attend sales meetings with prospective clients.

Prepare and Present Security Solutions

• Assess client security requirements.
• Develop tailored proposals, quotations, and service plans.
• Deliver presentations and explain the benefits of the company's services.

Negotiate Contracts and Secure Sales

• Discuss pricing, service specifications, and contract terms.
• Work with internal teams to ensure proposals are commercially viable.
• Convert opportunities into signed contracts.

Coordinate Service Delivery and Client Onboarding

• Liaise with operations managers and security teams to implement new contracts.
• Ensure smooth mobilisation of security personnel and resources.
• Monitor performance during the early stages of service delivery.

Monitor Market Trends and Account Growth

• Track competitor activity and industry developments.
• Identify opportunities to upsell or cross-sell additional security services.
• Produce reports on sales performance, client retention, and revenue growth.

Within this role you will demonstrate the balance between retaining and growing existing accounts and winning new business, which is the core focus to support the business growth strategy.

Additional information:

• Annual Salary £30,000 plus enhanced bonus package (based on project work and percentage of the turnover)
• Full Time 40 hours per week (Rota work, dependent on business requirements, which include evenings and weekends)
• Permanent contract of Employment
• 28 day Annual leave & your birthday off
• Company pension scheme
• Gym Membership

INDHS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Voceer presents this job opportunity for Equals One Ltd, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Equals One Ltd, a reputable recruitment agency known for placing candidates in desirable positions.