Band 6 Community Psychiatric Nurse (cpn) - Triage Referral Line Team in Birmingham, West Midlands

Job Title: Band 6 Community Psychiatric Nurse (CPN) – Triage Referral Line Team
Specialism: SMH – Nursing
Location: Birmingham, UK
Salary: £26.00 per hour
Type: Ongoing, Full Time

Band 6 Community Psychiatric Nurse (CPN) within the Triage Referral Line Team in Birmingham, earning £26.00 per hour. This ongoing full-time locum opportunity offers a rewarding role within Forward Thinking Birmingham's Referral Management Centre. Working in a strictly 9am–5pm, phone-based position, you will be at the forefront of ensuring children and young people aged 0-25 receive timely access to appropriate mental health services. Following an initial full-time office-based training period, there is the opportunity to work on a hybrid basis with two days from home and three days in the office.

Perks and benefits

• Full Time: Enjoy the consistency and stability of a full-time role with weekday working hours.
• Hourly Pay: Earn £26.00 per hour, providing flexibility and excellent financial reward.
• Hybrid Working: Following successful completion of training, benefit from a hybrid working pattern with two days remote and three days office-based.
• Professional Development: Receive comprehensive training and ongoing opportunities to enhance your clinical and triage skills.
• Supportive Environment: Work within a collaborative and experienced team dedicated to improving mental health outcomes.
• Work-Life Balance: Benefit from regular office hours with no shift work or weekend commitments.

What you will do

• Referral Management: Act as the first point of contact for clinical referrals and mental health enquiries received by telephone.
• Clinical Triage: Assess and triage referrals to ensure individuals are directed to the most appropriate service.
• Risk Assessment: Identify urgent and high-risk presentations and provide rapid clinical decision-making where required.
• Clinical Advice: Offer professional guidance and support to young people, families, and professionals accessing the service.
• Multi-Agency Working: Liaise with internal teams, healthcare professionals, and external agencies to facilitate effective pathways of care.
• Service Navigation: Utilise the 0-25 Service Directory to provide accurate information and signposting.
• Professional Development: Participate in ongoing learning and training to maintain and develop specialist knowledge.
• Service Improvement: Contribute ideas, feedback, and best practice recommendations to enhance referral management processes.

Qualifications / Requirements

• Registration: Must be a Registered Mental Health Nurse (RMN) with valid NMC registration.
• Experience: Previous experience within Community Mental Health Services, CAMHS, or mental health triage services is desirable.
• Assessment Skills: Strong clinical assessment and risk management abilities.
• Communication Skills: Excellent telephone, interpersonal, and written communication skills.
• Decision-Making: Ability to make sound clinical decisions in a fast-paced referral environment.
• Mental Health Knowledge: Understanding of pathways and services for children, young people, and adults within mental health settings.

Why Birmingham

Birmingham is one of the UK's most vibrant and diverse cities, offering outstanding career opportunities alongside an excellent quality of life. With a thriving cultural scene, fantastic shopping and dining experiences, excellent transport links, and a strong sense of community, Birmingham is an exciting place to live and work. Whether you're exploring its historic canals, enjoying world-class entertainment, or advancing your healthcare career, Birmingham has something for everyone.

Working with Sanctuary Personnel

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Apply now

Take the next step in your nursing career and join the Triage Referral Line Team in Birmingham with Sanctuary Personnel.