General Manager - Rehabilitation & Wellness Centre in London

London

permanent, full-time

£70,000 per annum

UK working eligibility only.

Working in London

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About Hospitality & Catering

Hospitality plays a central role in the UK economy, covering hotels, restaurants, events, and tourism. Careers range from chefs and front-of-house staff to hotel managers and event planners. Employers include independent businesses, large hotel chains, and catering groups. Demand remains high for skilled professionals in customer service and food preparation. Hospitality offers variety, creativity, and people-focused roles, often with flexible working hours and opportunities worldwide. The sector continues to adapt, with sustainability, food innovation, and guest experience shaping future growth.

Job Title: General Manager – Luxury Rehabilitation & Wellness Centre – London

Salary: Up to £70,000
Location: Southwest London

An exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high-end rehabilitation and wellness centre in London.

We are seeking a hands-on, people-focused leader — someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world-class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi-disciplinary teams and driving both service standards and commercial performance.

About the Position

Oversee the day-to-day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest services
Lead, motivate and inspire a large operational team across multiple service areas
Drive operational excellence, ensuring smooth, efficient, and compliant service delivery
Maintain impeccable standards across all hospitality touchpoints — from dining and housekeeping to front-of-house and client experience
Take full P&L responsibility, ensuring the centre operates efficiently and profitably
Support the development of internal processes, standards, and operational policies as the centre becomes fully established
Work closely with the senior clinical leadership team to ensure a seamless, client-centred experience

The Successful Candidate

Experienced General Manager or Operations Manager from a hospitality background
A visible leader who is operationally hands-on and passionate about service excellence
Proven success in managing large teams, developing people, and creating a strong, inclusive workplace culture
Demonstrable experience with budget control, financial reporting, and commercial strategy
Strong understanding of health & safety, compliance, and quality standards in a regulated or service-led setting
Adaptable, resilient, and calm under pressure with a genuine “lead from the front” attitude

Company Benefits