Family Support Worker - Family Help Team in Ilford, Essex

Job Title: Family Support Worker – Family Help Team
Specialism: Early Intervention and Family Support
Job Location: Ilford, UK
Salary: £ – Annually
Salary Type: Annually

Job Description
Are you ready to make a real difference in the lives of families and young people? We are seeking a dedicated and proactive Family Support Worker to join our Family Help Team in Ilford. This full-time, permanent position offers the opportunity to work in a vibrant and supportive environment, where teamwork, compassion, and innovation are highly valued.
You will play a key role in empowering families by providing meaningful guidance and practical support. If you thrive in diverse community settings and are committed to early intervention and prevention, this could be the ideal role for you.

Key Benefits

• Permanent, full-time position offering long-term job security

• Access to training and development programmes to enhance your professional skills

• A supportive and inclusive team culture where collaboration is encouraged

• Policies in place to support a healthy work–life balance

• The opportunity to make a direct and lasting impact on children, young people, and families

Key Responsibilities

• Work closely with the Early Intervention and Family Support Service Officer to help develop and maintain high-quality support services

• Collaborate with team members to deliver holistic and responsive services to children, young people, and their families

• Provide cover for absent colleagues to ensure continuity of care and service delivery

• Manage your own caseload, contribute to care planning, and maintain high standards in line with safeguarding principles

• Make timely and appropriate referrals to child protection services where necessary

• Prepare and present clear, concise reports for a range of professional audiences

• Participate in relevant meetings, discussions, and case conferences to support collaborative working

• Keep accurate and up-to-date family files, ensuring information is recorded and shared appropriately

• Act as a role model to families and colleagues, handling sensitive issues with professionalism and care

• Keep up to date with current legislation and procedures, sharing key updates with the wider team

• Promote equality, diversity, and inclusion throughout the service

• Adhere to all relevant health and safety policies and procedures

Working in Ilford

Ilford offers a vibrant mix of culture, community, and connectivity. With excellent transport links to London and surrounding areas, it’s a great place to grow both personally and professionally. The local community is diverse and welcoming, providing a rich backdrop for meaningful family support work. Whether you're building relationships with families or contributing to wider service delivery, you’ll be helping to build brighter futures every day.

About Sanctuary Personnel

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.