Customer Service Executive in Wrexham

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham

Job Details:

• Pay: £26,000 per annum
• Hours of Work: Monday to Friday 8:30am till 5:00pm
• Duration: Permanent
• Benefits: Standard pension, 20 days holiday (increased by 1 day per year up to 23 days)

Job Role: The Customer Service Executive will be responsible for managing inbound and outbound calls and emails regarding invoice and payment enquiries. Duties include contacting customers about missing payments, taking payments over the phone, resetting payment dates, and ensuring a high standard of customer service throughout all interactions to support client retention.

Essential Skills, Experience, or Qualifications:

• Previous volume telephone-based customer service experience
• Experience working with customer complaints/problem solving
• Good MS Office literacy
• Ability to cope under pressure in a call handling environment

Advantageous Skills, Experience, or Qualifications

• Confident communicator

Commutable From: Wrexham, Chester, Denbighshire

Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account Manager

For further information about this role, please apply now.

This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.

Voceer presents this job opportunity for Recruit4Staff Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Recruit4Staff Limited, a reputable recruitment agency known for placing candidates in desirable positions.