Online Booking Administrator in Chester, North West

Recruit4staff are representing a well-established travel business in their search for a Online Booking Administrator to work in Chester

Job Details:

• Pay: Circa £25k based on experience
• Hours of Work: 39 Hours per week, 4 shifts over 7 days including evenings and weekends
• Duration: Permanent
• Benefits: Standard pension, 22 days holiday increasing by 1 day per year up to 25 days, "Helping Hand" out-of-hours support service

Job Role: This role involves identifying failure issues and reporting them to the appropriate internal channels, using multiple supplier systems to re-book holidays, processing secure payments, and ensuring accurate data entry into back-office systems. You’ll be expected to exceed booking targets and provide exceptional customer service throughout the booking process.

Essential Skills, Experience, or Qualifications:

• Strong knowledge of worldwide travel destinations
• Familiarity with supplier websites and booking platforms
• Fast and accurate system navigation skills
• Experience using Word, Excel, and Global Distribution Systems (GDS)

Advantageous Skills, Experience, or Qualifications

• GCSEs including English and Maths
• Travel and Tourism qualification (NVQ, BTEC, Diploma)
• GDS certification (e.g. Amadeus, Sabre, Galileo)
• Sales or customer service training
• Additional spoken or written languages

Additional Information

Commutable From: Wrexham, Chester, Deeside, Wirral, Ellesmere Port

Similar Job Titles: Customer Service Administrator, Booking Coordinator, Reservations Agent, Appointments Scheduler, Client Services Administrator, Front Desk Coordinator, Receptionist with Scheduling Duties, Travel Coordinator

For further information about this role, please apply now.

This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.

Voceer presents this job opportunity for Recruit4Staff Limited, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Recruit4Staff Limited, a reputable recruitment agency known for placing candidates in desirable positions.