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Export Sales AdvisorLocation: Stoke-on-TrentSalary: £28,000 per yearWorking Hours: Monday to Friday... Export Sales AdvisorLocation: Stoke-on-TrentSalary: £28,000 per yearWorking Hours: Monday to Friday, 38.75 hours - Hybrid working   We are looking for an enthusiastic and skilled Export Sales Advisor to join our clients dynamic global manufacturing team. If you are passionate about customer service and have a keen eye for detail, we want to hear from you! This is a fantastic opportunity for someone with export experience or a strong interest in international sales and logistics.  Key Responsibilities: Customer Communication: Engage with customers, agents, distributors, and freight forwarders to ensure smooth operationsOrder Processing: Accurately enter customer orders into the system, maintaining high attention to detailCross-Department Collaboration: Work closely with various internal teams to progress and complete orders efficientlyExport Documentation: Understand international shipping terms and manage the preparation of export documents, including invoices and packing lists, ensuring fast deliveryCustomer Queries & Complaints: Respond promptly to customer queries, resolve issues, and handle complaints with professionalismSales Support: Assist the Head of Sales for your markets with key tasks and administrative supportMarket Knowledge: Maintain an in-depth understanding of your markets to provide accurate and useful information for internal reports Skills and Experience Required: PC Skills: Proficiency in Word, Excel, and emailCustomer Service Experience: Proven experience in providing excellent customer serviceExport Documentation: Familiarity with export documentation, ensuring precision in all paperworkStrong Communication: Good communication and telephone skills for customer interactionLanguage Skills: Fluency in a European language is highly advantageous but not essentialIndustry Knowledge: Understanding the manufacturing and supply chain sector would be advantageous What We Offer: Competitive Salary: £28,000 per yearHealth Benefits: Health care cash planEmployee Discounts: High street discount scheme, plus discounts in our retail outletsInsurance & Protection: Life insurance for peace of mindReward & Recognition: Special recognition programs for outstanding performanceTraining & Development: Dedicated training opportunities to enhance or progress your career, including apprenticeshipsCommunity Engagement: Volunteer days and charity events to give back to the communityLong Service Awards: We value long-term employees and celebrate your milestones  If you have the relevant skills and are ready for the next step in your career, apply today! Join a supportive team, grow your professional skills and make an impact within an expanding global business.INDCOMPlease note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted  

Order Processor| Newcastle under Lyme|| £23,000 to £25,000 per annum (DOE) Monday-Friday 9:00AM -5:3... Order Processor| Newcastle under Lyme|| £23,000 to £25,000 per annum (DOE) Monday-Friday 9:00AM -5:30PMRole:This is an excellent opportunity for someone at an early stage in their career to gain exposure to order management, customer coordination, and internal systems while working closely with multiple departments.Key Duties Input and manage customer orders accurately using internal systemsEnsure any additional requirements linked to orders are logged correctlyMonitor deliveries and shipment progress, liaising with couriers when requiredMaintain up-to-date and accurate notes on internal systemsHandle order-related enquiries from both internal teams and external customersCommunicate clearly via phone and email to resolve issues efficientlyProvide regular updates to customers regarding order and delivery timelinesWork closely with sales, warehouse, and purchasing teams to support smooth order flowAssist with maintaining accurate records and improving internal processesProvide cover for colleagues during busy periods or holidaysSupport wider team tasks as needed, including occasional front-of-house duties What We’re Looking ForSkills & Personal Attributes Strong attention to detail and ability to manage multiple tasksConfident communicator with a customer-focused approachComfortable working in a fast-paced, team-oriented environmentProactive, organised, and eager to learn Experience & Qualifications GCSEs (or equivalent) in Maths and EnglishGood IT skills, including MS Office and experience using internal systemsPrevious experience in administration, customer support, or order processing is beneficialFull UK driving licence is desirable Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contactedInterested? Call Maria on 01782 712230 or email Mariap@kpir.co.uk INDCOM