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A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join... A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.KEY DUTIES –    Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)Monitor and maintain Wi-Fi connectivity and escalate issues where necessaryHelp implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)Support software installations, patching, and troubleshootingAssist with setting up user accounts, email, and permissionsDocument issues and solutions in the IT support system CANDIDATE REQUIREMENTS Independent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility below ELIGIBILITY Living In the Norfolk or Suffolk region. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.