Operations Manager in Liverpool, North West

Operations Manager – Fleet & Breakdown Services
Liverpool, Estuary Business Park (free onsite parking)
Up to £65,000 DOE + Company Car | Full-time, office-based

Lead from the front in a business built on service and trust. As Operations Manager, you’ll lead a dedicated team to deliver fast, efficient and customer-first support to fleets across the UK. This organisation provides nationwide tyre breakdown and fleet support services, helping commercial customers keep vehicles on the road and businesses moving every day.

You’ll take ownership of day-to-day operations, leading a capable team, managing performance and resources, and driving a culture of excellence and accountability. You’ll balance people, process and performance to deliver results, while building strong relationships with a nationwide network of partners to ensure responsive, reliable roadside support.

This is a hands-on leadership role in a fast-paced, customer-driven environment. If you thrive on problem-solving, team development and operational control, you’ll fit right in.

What you’ll bring:

• Proven experience in transport, fleet or logistics operations, ideally within a commercial vehicle, roadside or service-driven environment.
• Strong operational leadership, skilled at managing people, shifts and performance.
• A calm, decisive approach under pressure, with sound judgement and integrity.
• The ability to analyse data, KPIs and workflows to improve efficiency and quality.
• A genuine commitment to service excellence and a people-first leadership style.
• Confidence using IT systems and an openness to adopting tools that drive performance and communication.

Please Note:
This role requires proven experience in transport or logistics operations, team leadership in a fast-paced environment, and the ability to work full-time on site in Liverpool. Only candidates who meet these essential criteria will be considered.

Why join:
You’ll be joining a trusted, long-established business with a growing national presence and a strong reputation for reliability and partnership. You’ll work with a supportive, capable team where ideas are heard, good work is recognised, and you’ll have the autonomy to make a real impact.

Hours: Monday–Friday, 9am–5pm (occasional flexibility to support operational peaks). The service runs 24/7, with the core team operating between 6am–midnight and Saturday mornings, supported by third parties outside these hours.

Interested in this Operations Manager role? If you’re ready to take ownership of operations that keep fleets moving across the UK, we’d love to hear from you. Contact sam.moxham@ourahr.com for a confidential chat or to apply.

Inclusion matters: We’re committed to building a workplace where everyone feels respected, supported and able to thrive. We welcome applicants from all backgrounds.

INDHS 

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Voceer presents this job opportunity for Equals One Ltd, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Equals One Ltd, a reputable recruitment agency known for placing candidates in desirable positions.