Head Of Clinical Quality & Compliance (registered Manager) in London, London

We are searching for a dynamic and visionary Head of Clinical Quality and Compliance to join our team in the vibrant city of London, UK. As a trusted CQC Registered Manager, you will be at the helm of ensuring that our clinical operations remain compliant, efficient, and innovative. Our company partners with independent pharmacies to revolutionise access to healthcare, turning them into diagnostic hubs. With our commitment to high-quality care and the exciting opportunity to build clinical quality foundations in a rapidly growing MedTech company, this position offers a unique chance to make a genuine impact.

Perks and benefits:
- Step into a senior leadership role with genuine autonomy and the opportunity to shape strategic decisions directly with founders and the executive team.
- Contribute to building clinical quality foundations at a high-growth MedTech company, creating systems that support thousands of patients in accessing diagnostic care.
- Enjoy a flexible hybrid working model that suits your lifestyle and commitments.
- Travel expenses for pharmacy visits are covered, allowing you to focus on the important job of ensuring quality and compliance.
- Be part of an innovative environment where you can truly influence the future of healthcare delivery.
- Additional professional growth opportunities and a supportive work culture encourage continuous development.

What you will do:
- Serve as the CQC Registered Manager with full accountability for regulatory compliance.
- Build and maintain robust clinical governance frameworks, policies, and standard operating procedures.
- Manage CQC relationships, inspections, and regulatory submissions, ensuring seamless compliance with NHS subcontractor requirements and UKAS laboratory standards.
- Design and implement quality management systems to support our distributed pharmacy network nationwide.
- Lead quality improvement initiatives, addressing challenges such as a 5% blood draw failure rate.
- Develop pharmacy performance metrics and audit processes to uphold and enhance service delivery.
- Oversee the clinical operations team, providing strategic direction and managing the patient complaints process with a focus on resolution and service improvement.
- Establish phlebotomy quality standards and collaborate with laboratory partners to optimise diagnostic pathways.
- Contribute strategically alongside the CEO and leadership team, preparing the business for expansion to 1,000+ pharmacy partners.

Essential Requirements:
- A senior clinical background with relevant professional registration such as RGN, paramedic, or equivalent healthcare qualification.
- Proven experience as a CQC Registered Manager or in senior clinical governance/compliance leadership roles.
- Demonstrated success in building quality management systems in healthcare settings, preferably at scale.
- Strong knowledge of CQC regulations, clinical governance principles, and patient safety frameworks.
- Experience in managing and developing clinical teams and distributed operations across multiple sites.
- Strategic thinker with practical execution skills.
- Comfortable navigating a fast-paced startup environment and willing to travel nationwide for pharmacy audits and site visits.
- Excellent leadership, communication, and stakeholder management skills.

Desirable:
- Experience in diagnostics, pathology, or primary care sectors.
- Background in scaling quality systems across distributed networks or franchise models.
- Understanding of NHS contracting and Point of Care Testing (POCT) environments.
- Phlebotomy qualification or expertise in blood sciences.
- Experience working in or with pharmacy settings.

Living and working in London is an opportunity to immerse yourself in one of the world's most vibrant and diverse cities. With its rich history, cultural landmarks, and thriving professional scene, London offers an unparalleled quality of life. The city's dynamic energy and endless opportunities make it a fantastic place to further your career and enjoy life outside of work. Join us in making healthcare more accessible and better for everyone.

Working with Sanctuary Personnel:
Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Voceer presents this job opportunity for Sanctuary Personnel, a 1000 person sized company who are categorized as a Recruitment Agency.

This position is being managed by Sanctuary Personnel, a reputable recruitment agency known for placing candidates in desirable positions.