Council Tax Billing Officer in Northamptonshire, Northamptonshire

Job Title: Council Tax Billing Officer
Specialism: N/C – Housing
Location: Northamptonshire, UK
Salary: £27.00 per hour
Type: Ongoing, Full Time

Seize an exciting opportunity as a Council Tax Billing Officer in the heart of Northamptonshire. We are looking for an enthusiastic individual to join our team within N/C – Housing. This ongoing role offers full-time hours and a highly competitive hourly rate of £27.00. Become a vital part of a dedicated department that prides itself on delivering excellent service to residents.

Perks and benefits

• Full Time: Enjoy the stability and regular hours that come with a full-time position.
• Hourly Pay: Benefit from the flexibility and earning potential of an hourly pay structure.
• Professional Growth: Develop your skills and knowledge through continuous development opportunities and on-the-job training.
• Work-Life Balance: Take advantage of a balanced work schedule while making a significant impact in your community.
• Dynamic Team Environment: Work with supportive colleagues who are committed to delivering exceptional customer service.

What you will do

• Legislation Knowledge: Maintain up-to-date knowledge of Council Tax legislation and case law to ensure accurate billing and maximise collection.
• Team Collaboration: Work as part of a team, contributing innovative ideas to improve processes and customer experience.
• Customer Service: Provide high-quality, customer-focused service via face-to-face, telephone, and digital channels.
• Workload Management: Prioritise and manage your workload effectively to meet targets and customer needs.
• Compliance: Ensure adherence to Council Tax legislation and understand the Local Council Tax Reduction Scheme.
• Application Processing: Assess applications for discounts, exemptions, and reductions, ensuring compliance with regulations.
• Equality Awareness: Demonstrate understanding of equal opportunities and diverse customer needs.
• Additional Duties: Undertake any other responsibilities as required within the scope of the role.

Working with Sanctuary Personnel

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Apply now to join Council Tax Billing Officer in Northamptonshire and take the next step in your career with Sanctuary Personnel.